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jaipur vidyut vitaran nigam ltd

Department Of EnergyGovernment Of Rajasthan

Welcome to JAIPUR VIDYUT VITRAN NIGAM LIMITED

JAIPUR VIDYUT VITRAN NIGAM LIMITED (Jaipur Discom) is engaged in distribution and supply of electricity in 12 districts of Rajasthan, namely Jaipur, Dausa, Alwar, Bharatpur, Dholpur, Kota, Bundi, Baran, Jhalawar, Sawaimadhopur, Tonk and Karauli. (Except Kota & Bharatpur City)

Citizen Contact Center Toll Free 18001806127 (8 AM - 8 PM)

24x7 Centralised Call Center Jaipur Discom : 18001806507

For Complaints WhatsApp/ SMS on 9414037085

24x7 Separate Helpline Number for lodging Safety related complaints: 0141-4730700

"Consumer Self Service by JVVNL" video guide

माननीय मुख्यमंत्री श्री अशोक गहलोत द्वारा “मुख्यमंत्री किसान मित्र ऊर्जा योजना“ का 17 जुलाई, 2021 को शुभारम्भ किया गया। सामान्य श्रेणी ग्रामीण के कृषि कनेक्शन उपभोक्ताओं को बिलिंग माह मई, 2021 से विद्युत बिलों में 1000 रू. प्रतिमाह अधिकतम 12000 रू. प्रतिवर्ष का अतिरिक्त अनुदान दिया जाएगा। ऊर्जा विभाग, राजस्थान सरकार।
Information to Consumers: An incentive of 0.15% on energy charges & fixed charges shall be allowed in the next bill where the payment is received before seven (7) days from the due date of the bill. An incentive of 0.35% of Energy charges & Fixed charges shall be allowed in the next bill, where the payment is received before ten(10) days from the due date of the bill. In case of payment by cheque, rebate shall be applicable only if cheque is realized before seven/ten days, as applicable, from the due date.

लोकडाऊन के कारण मांग पत्र राशि जमा कराने की अवधि बड़ा दी गई है 

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Circular regarding COVID-19

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Link for Consumers for accessing mentioned services like: Electricity Bill Payment, View/Download Electricity Bill, Send meter reading and Update KYC.

Now following services are also available on short SMS on 7065051222 for JVVNL consumers. 

JVVNL<space>REGMOB<space>xxxx    (to register your mobile no.)

JVVNL<space>KNO<space>xxxx    (to get Billing details)

JVVNL<space>LPAY<space>xxxx   (to get last payment details)

JVVNL<space>MOB<space>xxxx    (to know the registered mobile number in record)

(Enter 12 Digit K-No. after SMS code and send to 7065051222)

Consumer can register their complaints via these following modes:

1. By IVRS or call to customer care through toll free no. 1800-180-6507 & 1912

2. By IVRS or call to customer care through tolled no. 0141-2203000

3. Mobile app: Bijli Mitra

4. Web application:  www.bijlimitra.com

5. Through SMS to 57575 and 9414037085

6. Through whatsapp on 9414037085

7. Through email: helpdesk@jvvnl.org

8. Facebook: www.facebook.com/managingdirector.jvvnl.1

9. Twitter: @jvvnlccare 

10. Online chat: Click Here

11. Webpage: https://jvccc.intelenetglobal.com/registercomplaint

12. In person by reaching to "Upbhokta Sewa Kendra"

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